Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include:

• Name, email address, and contact information
• Company information and job title
• Business requirements and target audience specifications
• Payment and billing information
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lead generation services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate about products, services, and promotional offers
• Monitor and analyze trends, usage, and activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition
• With service providers who assist in our operations

4. Lead Data Handling

Lead information generated through our services is provided exclusively to the client who purchased the leads. We do not share lead data with other clients or third parties. Leads are delivered through secure channels and stored with appropriate security measures.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for 12 months unless otherwise specified in your service agreement.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of promotional communications
• Request a copy of your data
• Object to certain processing activities
• File a complaint with relevant authorities

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though this may affect the functionality of our services.

9. Third-Party Services

Our platform may integrate with third-party social media platforms and advertising services. These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

13. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing, and data portability regarding your personal data.

14. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

TechLumin
Juan Francisco Flores
14344 Paraiso Dr
Horizon City, TX 79928-2351
Email: ceo@techlumin.tech
Phone: +1 (213) 567-8901